What is High Availability? Do you feel as though everything regarding IT takes too long and costs too much? Program Days (for ACE Credit) 2, Receive email updates on Essential IT for Non-IT Executives. Essential IT for Non-IT Executives Highly recommended for non- IT to understand the importance of IT for business. Our courses are also offered by our global partner Global Knowledge. Technology, Operations, and Value Chain Management You have successfully changed your password. The implementation of new software in an existing environment (communication and data exchange with existing software) is critical for a successful implementation and determines to a large extend the IT costs involved (now and in the future). What is a backlog? The latest trends in IT are discussed. And then came COVID-19. Repetition and retrospection will ensure the students will learn and retain the information acquired. I would have never foreseen a global pandemic to facilitate my accessibility to the advanced certificate I worked hard to receive. However, due to unfortunate personal reasons in February, I had to cancel my travel plans to Boston and put a pause on this focus at that time, which was to complete my ACE. Many of the best security professionals bring non-technical backgrounds. This can be frustrating to say the least. With a little judicious search engine work, you can uncover this information easily. All times noted are in Eastern U.S. (Boston, MA) time zone. for competitive advantage. Basic Training costs four payments of $497, and prepares you for both Full-Stack Network Associate (FSNA) and Cisco Certified Network Associate (CCNA) certificates. You will receive an email message containing a link to access your account and set or reset your password. Read More. Featured. In this IT Essentials training you will learn the language and terminology used by IT professionals. Her work has been published in the MIT Sloan Management Review, The Academy of Management Executive, Information Resources Management Journal, and Harvard Business Publishing. One of the paths I have started two years ago was just completed this week in the time of COVID-19. You may edit or delete your review via your Completed Programs tab located in your account profile. NEW: this IT Essentials Training (for non-IT professionals) is also offered as a web-based  E-learning module and as an interactive Webinar (using Skype or Zoom). As a pioneering researcher on digital transformation, George has published papers in Harvard Business Review, Sloan Management Review, and other top journals. This will ensure that you are able to view the materials and fully participate in group activities. What are the characteristics of DevOps? Namely: The course will be presented live online using the Zoom format. The Web Infra Academy uses two price models: per student or per training. What are the disadvantages of Scrum/Agile? gtag('js', new Date());

Award / Certification / Accreditation ... 1 Under the Enhanced Training Support for Small & Medium Enterprises (SMEs) Scheme. By explaining in detail how a web application works you will learn the basics of networking as well as the infrastructure needed to offer a secure and resilient (high available) web application. When you select … 1-Day Training: Understanding Cyber Security Fundamentals in the Digital Age. Which tools do I have to use? Nil. Objective of this training - To learn some advanced IT skills necessary for Non-IT background computer users/professionals Benefits of the training - Mastering IT Skills within 2 days from a very experienced IT Specialist. What is “Big Data” and why is it important for AI and Machine Learning? Shaikha Al N: As these companies adapt to new ways of work, their workforces will need to learn differently, too. Seizure Training for Childcare Personnel External This program teaches childcare providers about proper seizure first aid for young children. In this day and age we can’t live without IT. Great program, practical and applicable. $3,900 I am grateful for all your efforts to accommodate and encourage every honored student to keep achieving. Pearlson has held positions in academia and industry including Babson College, The University of Texas at Austin, Gartner’s Research Board, CSC, and AT&T. - Eliminate IT support cost by “Do It Yours self” (DIY) techniques. This course is available online as an E-Learning module and can be combined with a classroom session or a Skype or Microsoft Teams meeting. Past participants have included senior managers at the division or corporate level: Dr. George Westerman works at the dynamic intersection of executive leadership and technology strategy. Over the ensuing decades, many corporations created so-called "IT departments" to manage the computer technologies related to their business. Don't let the multitude of options distract you from your mission. This class did an excellent job of presenting material relevant to bridging the disconnects often found between IT and Business departments. It depends. Non IT-related professionals and working professionals using computers and applications. This same path, I initially thought, would have ended in April of 2020. By providing your employees with sound IT training and implementing an apt training and professional development policy, you can improve your company’s image. ; Set your own pace and timeline: The average learner completes the IT support program in three-to-six months. Please view the "Live Online" tab for additional information. The nature of the internet allows IT professionals to do their jobs from any location. This “Not all storms come to disrupt your life, some come to clear your path.” This is a great course, which I recommend for executives of mid to large organizations. Managers will walk away thinking differently, being able to talk differently with the company's IT professionals, and armed with real-life examples they can use to adjust and improve their organizational processes. If you're looking for a glossary of terms or introduction to programming, then this is not the program you're looking for. Almost all hardware is virtualized: hardware is assigned/used multiple times. How do I prevent data loss? Her current research studies how organizations build a culture of cybersecurity and how organizations build trust to share mitigations for cyber breaches. It was very helpful to gain insight into the issues and strategies that bring together IT and management. When NOT to choose for the Cloud? IT Training and Tutorials. You will gain the knowledge to participate in IT discussions and challenge IT professionals in design choices being made. After attending this training you will gain control of your IT costs. An important part of High Availability is operational management: how is monitoring implemented? To determine the most sought-after IT skills of the year, we analyzed the most popular Global Knowledge training courses, as well as the following data gathered from over 9,000 IT professionals from the upcoming 2020 IT Skills and Salary Report:. resolving IT issues and working with IT staff to make better decisions and to Our IT training helps you solve real-world practical computing issues and practice for certification exams. By doing so, you’ll help make the experience more engaging for yourself, your co-learners, and the faculty team. Gain your FAC-COR Level I, II, or III certification — or your DoD-COR Type B or C certification — then broaden your horizons with contracting specialty courses on flexible acquisition techniques that align with the new, less rigid procurement policies. faculty present strategies for instituting a working relationship between IT During more than 17 years with MIT Sloan School of Management, he has written three award-winning books, including Leading Digital: Turning Technology Into Business Transformation. Is your company falling behind the competition in your use of technology? In many companies, the relationship between IT departments and business leaders is like a troubled marriage—miscommunication is rife, leaving executives struggling to improve the situation. needing more technical knowledge. I found the instructions, materials, and discussions extremely though provoking. Viruses and threats are almost part of everyday life. Do I need Disaster Recovery (second data center) and how does that work? In fact, we strongly encourage participants to attend this program in tandem or as teams of IT and non-IT managers. I would have loved to have another day to go even deeper. EPA's Air Pollution Training Institute (APTI) primarily provides technical air pollution training to state, tribal, and local air pollution professionals, although others may benefit from this training. All reviews are submitted by program attendees and are not edited by MIT Sloan Executive Education. Session 3: Resilience, High Availability, databases, operational management and encryption-SSL/TLS. Highly recommended for non- IT to understand the importance of IT for business. Once an IT professional is employed, they will constantly be acquiring new IT skills and training. Thank you Peter Hirst, George Westerman, Dr.Phil Budden, Abel Sanchez, Hal Gregersen, & #mitsloan. How can I create a resilient IT infrastructure? Please send me information on the following upcoming programs: Great program, practical and applicable. This IT Essentials training explains the basics of Information Technology: from raw data to information. For further information please … The characteristics of the data (privacy sensitive?) In many cases having a non-technical background can actually be an advantage in the industry. The faculty did a great job engaging the group. When you are writing your review, please consider how other users may find your comments helpful in considering which MIT Sloan Executive Education programs best fit their needs. The curriculum is available in classroom, telecourse, self-instruction, and web-based formats. However, due to unfortunate personal reasons in February, I had to cancel my travel plans to Boston and put a pause on this focus at that time, which was to complete my ACE. This Online Training Course. Startdate 11-11-2020 – end date 20-11-2020, virtual classroom/webinar and location Nieuwegein, Netherlands, Startdate 13-01-2021 – end date 22-01-2021, virtual classroom/webinar and location Nieuwegein, Netherlands, Startdate 10-03-2021 – end date 19-03-2021, virtual classroom/webinar, Startdate 02-06-2021 – end date 11-06-2021, virtual classroom/webinar. Ultimately, the best way to choose what's right for you is to research and compare user experience, rankings, ratings and results. If you have any questions or are interested in this course, please contact us or use the form below: window.dataLayer = window.dataLayer || []; Essential IT for Non-IT Executives offers essential IT management training to help non-technical senior business managers work with, oversee, and generate value from IT. Pearlson's research spans MIS, business strategy, and organizational design. What is Bitcoin? She is the coauthor of Managing and Using Information: A Strategic Approach 6thed and of Zero Time: Providing Instant Customer Value. How many phishing mails do you receive? How do you determine which security measures are sufficient? Business managers, SMEs, product owners, auditors etc. It’s amazing how the adoption of IT control risk and allows firms to have and maintain a competitive advantage over their rivals. I would have never foreseen that this storm, one that painfully hits the whole world, would help clear this path. View the sample virtual program schedule. The basics of Continuous Delivery and Continuous Integration are explained. The Google IT Support Professional Certificate is the #1 career certificate on Coursera. Rate the learning experience (quality of discussions and exercises; faculty engagement). The former CEO of Sun Microsystems said: “Privacy, privacy, there is no privacy, get over it!”. -, Located in Cambridge, MA the Greater Boston Region of New England, Algorithmic Business Thinking: Hacking Code to Create Value (self-paced online), Breakthrough Customer Experience (CX) Strategy, Business Model Innovation for Organizational Transformation, Cybersecurity Leadership for Non-Technical Executives, Disciplined Entrepreneurship: A Systematic Approach for Building Innovative Products and Ventures, Navigating Transitions During Disruptive Change, Technology, Operations and Value Chain Management, Technology, Operations, and Value Chain Management, Download the Essential IT for Non-IT Executives program brochure, How to work with IT people to make better decisions, How to drive transformational change throughout the organization, Live presentations by faculty, shared documents, and collaborative tools, Proven frameworks and immediately applicable takeaways, Casual networking with peers in breakout groups, Ample breaks and opportunities to ask questions. Read more. Drawing on MIT Sloan research, International Polytechnic Winter School 2020. Every lifetime is full of various intertwining paths: some are straight lines, and some you just can’t define. Business professionals need to understand the financial factors critical to business success. We will discuss the most important design decisions in software development. Establishing a strong internet connection and using a web camera. Keeping your webcam turned on during lessons, when participating in breakout rooms, and while working together on exercises and activities. Sparks curiosity and gives you tools needed to understand the IT value framework and how to position IT as an enabler of business. No prior experience is required: 61% of learners enrolled do not have a four-year degree. If it makes sense for your career and working situation, it could be beneficial. deliver better process change. Tuition: Very thought-provoking! Margaret N: Training can be of any kind relevant to the work or responsibilities of the individual, and can be delivered by any appropriate method. Why do I need a database like Oracle© or SQL Server©? It’s time for leaders of learning and development (L&D) to step up to the challenge. Sometimes, what the end-user wants simply can't be done. Enjoyed the class, provided a useful context and framework, Rogelio M: A shorter version of this training is also available, you can see an overview of the differences here. Startdate 02-04-2020 – end date 07-04-2020, location: online, Startdate 18-06-2020 – end date 23-06-2020, location: online. This project is paid for in part by the Government of Ontario through the Ministry of Training, Colleges and Universities’ (MTCU’s) Sector Initiatives Fund (SIF). The program is far more strategic and provides a comprehensive overview of IT governance and risks, as well as its relation to business lines within an increasingly digitized world. Thank you to the executive team. If you're looking for a glossary of terms or introduction to programming, then this is not the program you're looking for. Software is merely a tool to get to the data…. Alternatives, when available, may be offered, but the key lies in finding a way to say no without leaving the … Dive into troubleshooting Windows, Linux, and Mac OS X; set up networks, servers, and client services; manage big data; and keep your organization's network secure. Soft Skills Training for IT Professionals. Start now, anywhere, anytime using our App. Please note, schedule and faculty may be subject to change. Is the software using standard communication (HTTP, messaging or file transfer)? Prior to earning a Doctorate from Harvard Business School, he gained more than 13 years of experience in product development and technology leadership roles. Nonprofit professionals often lack the resources to invest in training. Today, IT departments have responsibilities in areas like computer tech support, business computer network … This training is an excellent preparation  for our Masterclass Digital Transformation about the latest trends in IT (Hybrid Cloud, AI & ML, Zero Trust etc.). Certified Safety Professionals (CSP) is an internationally accredited … Cybersecurity is a fast paced, highly dynamic field with vast array of specialties to choose from, allowing you to work almost anywhere in the world and make a real difference. Testing your system using https://zoom.us/test prior to the start of your program. What to expect from this live online course: To make the most of the experience, we recommend: Attendance throughout the program is required to earn a certificate of completion. This course is intended to help organizations develop a language shared by managers from various backgrounds and areas of expertise, so they can work together efficiently and productively, propelling the company toward future success. All Training Services (A-Z) Offered both as both in-person events and web-based sessions, OperationsInc’s library of over 50 training programs speak directly to your unique organizational culture, values, challenges, and needs. After the news had emerged, the executive education team at MIT Sloan School of Management decided to offer live online courses. 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Introduction. determine what needs to be done to secure (backup) and protect your data: only the right people can read/change the data. Rick W: This interactive Financial Management for Non-Financial Professionals training seminar will show how finance works in today’s fast-moving business environment. Rate the quality and relevance of the material. Discount is valid on all MIT Sloan Executive Education open enrollment programs held in Massachusetts and cannot be combined with any other discount. To take advantage of your discount, enter the Referral Code ALUM20 on your application form. Session 2: Internet, Application development and integration. IT performance and decision processes. Defining effective interpersonal communication; Understanding our preferred communication style Jessica G: IT management course will help you optimize your role in the use of essential technology Finance for Non-Finance Professionals Using practical examples and case studies, this course enhances the participants’ confidence to engage with finance professionals and understand better the impact of their role on the finance function and the financial performance of the organisation. Peter the Great St. Petersburg … She is the founding president of the Austin Society for Information Management (SIM) and was named “2014 National SIM Leader of the Year.”, Kenneth D: This same path, I initially thought, would have ended in April of 2020. One of the paths I have started two years ago was just completed this week in the time of COVID-19. managers and business managers based on transparency—clear communication about But more importantly, thank you for helping me get to a destination I otherwise did not think I would reach in the near future. The most popular programming languages are discussed, with special attention to Java©. How can you secure your Bitcoin wallet? She founded KP Partners, a CIO advisory services firm and the IT Leaders’ Forum, a community of next generation IT executives. Topics. These in-demand skills are must-haves for IT departments. You will learn about the impact of Virtualization on, for example, your IT costs and how it enabled a new IT business model: the Cloud. IT Professionals are in demand and careers continue to soar across almost every industry. essential IT management training to help non-technical senior business managers work Training also makes a company more attractive to potential new recruits who seek to improve their skills and the opportunities associated with those new skills. Roughly equal time was spent between content for business leaders and content for IT leaders making it beneficial for both. She is the founding director of the Analytics Leadership Consortium at the International Institute of Analytics. For non-technical business leaders and corporate strategists, IT can be a source of much frustration. CompTIA is a non-profit trade association that offers professional certifications for information technology professionals. This course will be offered live online, "in real time", via Zoom. I would have never foreseen that this storm, one that painfully hits the whole world, would help clear this path. To sign up to receive emails on Essential IT for Non-IT Executives, fill in the following fields and hit submit. A must for any executive who intersects with IT on any level." You have been successfully added to receive email updates. Cyber Security for Non-Technical Professionals . He is now focused on helping employers, educators, and other groups to rethink the process of workforce learning around the world. But in certain instances, like when there is a hardware issue, the IT professional will need to physically alter the broken system. What are the different roles (Product Owner etc.) Whatever these departments worked on became the de facto definition of Information Technology, one that has evolved over time. Please note that this live online course will be credited as an “in-person” program for the purpose of meeting Executive Certificate or Advanced Certificate for Executives requirements. Rate your overall experience attending this program (takeaways, insights, networking, opportunities, etc.). We are all SW QA professionals working in fortune 500 companies. For example, if you are in a role where you are working with a team, irrespective of the field. Very thought-provoking! When that happens, the skillful IT professional delivers the news in a way that is clear, yet non-offensive. and what is their responsibility? You need to have taken this course in order to write a review. For an on-site classroom training and a quotation please contact us or use the form at the end of this page. Sign Up for Email Updates on Executive Education Programs. You can start the E-learning module online using your desktop, laptop or on any device using our App. As with any training topic, the best delivery method largely depends on the organization and the learners. We have in class Software QA training in Colorado and live streamed class all over. The basic principles of Agile and Scrum are explained. I have 5 yrs of experience in non tech from 2011 till ( now )2017 . How can you prevent loosing your valuable data? Certificate Track: He works frequently with senior management teams and industry groups around the world. After the news had emerged, the executive education team at MIT Sloan School of Management decided to offer live online courses. Certified in Risk and Information Systems Control (CRISC) High average salaries. You can find a detailed agenda of this training at the end of this page. This is a great course, which I recommend for executives of mid to large organizations. For example, it could include: On-the-job learning This highly participative 1-day online training course will help participants develop their knowledge, skills and attitudes related to HR for Non-HR professionals. Latest trends in IT like the Cloud, Big Data and IoT (Internet of Things) are explained. Soft skills training is traditionally delivered in the classroom, with activities such as group discussions and tailored to a group of learners who are at about the same level. How do you organize service management (incident and change mangement)? Location: What is Open Source en what are the popular Open Source solutions? Class size is limited to facilitate networking among peers and allow ample opportunities to pose questions directly to faculty. We look forward to seeing and hearing from you online! The material is especially relevant for non-technical managers with IT responsibilities. The most popular applications being built today are web-based: accessible through a browser. Connecting to Zoom via your computer (dialing in by phone only if necessary). IT is essential for a modern business and IT is of great influence on our lives. Chances are good that your peers and colleagues have been both vocal and detailed about their training experiences somewhere online. Roughly equal time was spent between content for business leaders and content for IT leaders making it beneficial for both. In turn, IT managers will gain a better perspective on how to work productively with the company's senior executives. Agile/Scrum is a popular way of work in IT and replaces waterfall methods like Prince 2. Rocio V: Most pursued IT certifications Repetition and retrospection will ensure the students will learn and retain the information acquired. Contact us ***** Your request has been received successfully, “Not all storms come to disrupt your life, some come to clear your path.” Cisco Certified Technician (CCT) The Cisco Certified Technician (CCT) certification verifies your … Essential IT for Non-IT Executives offers Away from the habitual patterns of everyday work, colleagues learn to collaborate in ways they've never thought possible. I would have loved to have another day to go even deeper. She has extensive experience working in both union and non-union environments in manufacturing, but has also worked in health insurance. Excellent learning experience, the content was great as well as the case study. It covers an overview of the critical HR functions and services and promotes role clarification of HR Professional …

gtag('config', 'UA-75018029-1'); Web Applications, Infrastructure and Security training, Masterclass AI and Machine Learning for Healthcare, Artificial Intelligence (AI) and Machine Learning (ML), IT Essentials Training (for non-IT professionals), Webinar IT Essentials (for non-IT professionals), Webinar Introduction AI and Machine Learning, Webinar infrastructure and Security for DevOps. What are the advantages of Cloud computing? Please try again. The biggest threats are discussed: virusses, DDOS attacks, Man in the Middle attacks, Zero Day exploits, APT (Advanced Persistent Threat), OWASP top ten etc. George is co-chair of the MIT Sloan CIO Leadership Awards, a member of the Digital Strategy Roundtable for the US Library of Congress, and faculty director for two executive courses at MIT Sloan. The faculty did a great job engaging the group. Every lifetime is full of various intertwining paths: some are straight lines, and some you just can’t define. Go Further. In good Mncs as there is no scope to grow in career in non tech so ,i want to move to tech by learning some cources is it possible for me to move from Non tech to tech after 10 yrs and pleaselet me know what courses i need to learn to move to technology Live Online It was a great course, perfectly balanced between theoretical and practical approaches. Session 1: Hardware, Virtualization, the Cloud, Scrum and DevOps. Eric D: "This course was outstanding - it was an excellent blend of research-based models and real-world examples resulting in ideas and frameworks that can be implemented in any organization. Pearlson began her career at Hughes Aircraft Company as a systems analyst. As encryption (SSL/TLS) is vital for IT security it is discussed extensively in this session. Stephen H: Thank you. I would have never foreseen a global pandemic to facilitate my accessibility to the advanced certificate I worked hard to receive. Participants in this program will learn where IT is going, where it fits into their organizations, and how to govern it well. Pearlson holds a Doctorate in business administration (DBA) in MIS from Harvard Business School, and an MS in industrial engineering and BS in mathematics from Stanford. This training is meant for non-IT professionals or those working closely with IT (product owners, managers, etc.) Certified in the Governance of Enterprise IT (CGEIT) The ISACA claims that IT professionals with a … FAC-COR & DoD-COR Certification Training. Thank you Peter Hirst, George Westerman, Dr.Phil Budden, Abel Sanchez, Hal Gregersen, & #mitsloan. How can I prevent downtime and solve problems quickly? We have started destinationJ to help freshers/Non IT professionals get trained in Software QA field and earn a dream job. (Note: Hold down the control key while clicking to select multiple items.). function gtag(){dataLayer.push(arguments);} Read more about our. Enjoyed the class, provided a useful context and framework, It was very helpful to gain insight into the issues and strategies that bring together IT and management. I am grateful for all your efforts to accommodate and encourage every honored student to keep achieving. Do you lack the language and instincts to make good decisions regarding IT? The latest trends (for example Client-side development and Javascript) are discussed. This course is designed for any IT professional who wants effective communication skills that will build and maintain business relationships with both IT and non-IT colleagues. I found the instructions, materials, and discussions extremely though provoking. Non IT professionals or those working closely with IT needing more technical knowledge. 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But more importantly, thank you for helping me get to a destination I otherwise did not think I would reach in the near future. Thank you to the executive team. What is the difference between software and middleware? To help, we created a list of 50+ places to look for free support. Certified Safety Professionals. During the training you will receive a soft copy of the slides, an IT glossary and PDF with best practices. Keri Pearlson is the Executive Director of Cybersecurity at MIT Sloan: The Interdisciplinary Consortium for Improving Critical Infrastructure Cybersecurity (IC)3  at the MIT Sloan School of Management. Well developed and connected tools, Abdul Kader C: What is the importance of the data for your business? Minimum Entry Requirements / Assumed Skills and Knowledge. The program is not meant to make an IT Thank you for contacting MIT Sloan Executive Education. A must for any executive who intersects with IT on any level." George Westerman shares what you will learn during the program. And then came COVID-19. We will respond shortly. Off course the answers to these questions have a high impact on your IT costs. The IT Essentials classroom and webinartraining can be delivered in 4 morning/afternoon sessions or 2 days. You can read the experiences and feedback from former students on the website of Springest, click here. Extensive study … Further details about the Live Online experience may be found on the “Live Online” tab. IT professionals tend to speak their own language, which makes it very hard for outsiders to understand what they are talking about. What is IT, what is a computer or a server? This project aims toboost Ontario's productivity and performance by training non-IT professionals in new and emerging information technologies, which can enhance their work and respective organizations. In this session the basics of the internet are explained (IP addresses and tracking cookies for example). specialist out of every manager, but to make every manager confident in This program is designed for line managers and corporate strategists who want a better handle on their role in IT oversight and management. In this first session basic IT terminology and principles are explained. The IT Essentials classroom and webinar training can be delivered in 4 morning/afternoon sessions or 2 days. NEW: now with free access to our eLearning module IT essentials for at home (safely on the internet and IT basics). with, oversee, and generate value from IT. The advantages of using standards like WebServices (REST API’s, SOAP and microservices) and Service Oriented Architecture (SOA) are explained. -Jessica G. Smart leaders are now moving from crisis mode to reshaping their businesses for a COVID-influenced environment. Rate the applicability of the strategies, tools and frameworks in relation to your job or industry. This course was outstanding - it was an excellent blend of research-based models and real-world examples resulting in ideas and frameworks that can be implemented in any organization. Your Comment has been submitted for approval. This class did an excellent job of presenting material relevant to bridging the disconnects often found between IT and Business departments. Threats of virusses and ransomware are increasing day by day. How secure is Bitcoin and how does the Block Chain enable you to transfer money safely without using a bank? Cyber Security for Non-Technical Professionals will give participants an essential knowledge of cyber security and how it affects their organisation (small or large). Session 4: IT security essentials, the IoT, Big Data and Bitcoin (blockchain), Your IT security measures are for an important part determined by your data. Excellent learning experience, the content was great as well as the case study. What is the “Internet of Things” and what are the possibilities for your business? Offering CompTIA training is a great way to attract and retain IT professionals looking for personal development. There has been an error. It was a great course, perfectly balanced between theoretical and practical approaches. Karen is a Human Resources professional with over 25 years of experience, ranging from a large multi-national to several local start-ups. Bringing new possibilities to more people. It’s amazing how the adoption of IT control risk and allows firms to have and maintain a competitive advantage over their rivals. This IT Essentials training will give you control in IT decisions being made in your business, for example when acquiring software. 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